Inbound Call Centers - What is the best option?

Inbound Call Center Solutions - What’s the best option?

As 2010 approaches more Direct Response companies are looking for sales driven call centers to maximize revenues one call at a time!

Auburn, ME, November 11, 2009--Great Falls Marketing provides in-bound sales services to a select group of direct response health product marketers.  Great Falls Marketing is located in Auburn, ME.

There are many choices to consider when looking at partnering with an inbound call center.  Do I need order takers or customer service reps?  Is it a hard offer (priced) or soft (non-priced) offer that needs a sales professional?  Is an outsourced call center the best resource for understanding my needs and goals as a business owner?  The list of questions can be endless yet important to consider.

Great Falls Marketing understands these questions and has a long standing reputation to not only answer these questions but make sure each and every client is aligned with the “Tools of Success” that Great Falls Marketing brings to the table.  Tanya Veinott, Director of Sales at GFM says, “When we sit down with a prospective client they want to know how we can not only answer their calls but generate the revenue needed to be successful.  Great Falls aligns our business strategies with our clients.  We only make money when our client makes money.”  Scott MacCheyne, Great Fall’s President/CEO adds, “Great Falls Marketing is not an order taking center or do we handle customer service, media buying or fulfillment.  We are an inbound sales solution for our clients.  Great Falls maximizes client revenues through elevated close-rates, higher total order values and increased continuity conversions.”

Great Falls Marketing has years of experience in the DR industry has worked with some of the highest regarded vendors in the industry.  MacCheyne adds, “We can refer printers, creative writers, media and fulfillment vendors in the industry because we have worked with the best.  Our specialty is to answer calls, generate revenue and offer “best in class” service on both the sales and operational side of the call center business.”  Veinott adds, “Our training procedures are a major part of our daily operations.  Sales agents are trained and tested in all products and have ongoing refreshers throughout every campaign.” 

With so many questions that need to be answered why not consider an inbound call center that can take the guess work out of call forecasting and how to improve your bottom line...generate revue for you.  Great Falls Marketing is a premier inbound call center solution that can help improve your bottom line in 2010 and beyond.