Our People

Great Falls Marketing provides superior direct response sales services. The company specializes in soft-offer conversion, and has a proven track record of increasing revenue for its clients.

Great Falls is committed to customer success. We work closely with our clients to ensure that every campaign meets or exceeds its goals. Our expertise in script development, campaign management, resource scheduling, telephone sales, and sales management add up to superior results and superior return on investment for our customers.

Executive team

Scott Maccheyne

President and Chief Information Officer

Mike Frautten

CFO

Tanya Veinott

Director of Sales

Sales team

Our sales team is the best in the business. We have a highly selective hiring process and provide all our sales agents with intensive training. Each agent learns our proprietary process for telephone sales as well as learning in detail about our clients' product lines. All of our sales professionals are on-site at Great Falls, working side by side with management.

The Great Falls sales advantage includes:

Performance-based compensation plans
Internal call monitoring
Coaching and development
Comprehensive call monitoring capabilities (both locally and remote)
Rigorous agent and management training curricula
Sales process tests and product knowledge tests for our sales team
Weekly one-on-one meetings between sales agents and sales team leaders
Daily sales team group huddles
Supervisor availability with a 15-to-1 agent-to-supervisor ratio
Aggressive continuous improvement processes
Employee recognition programs